data protection laws and regulatory compliance is our specialty.
Advisory on Access Requests. End-to-End Delivery.
Whether you’re aware of it or not, federal government departments (and agencies) are required to respond to access requests, both under the Access to Information Act and Privacy Act. The timelines are strict and are subject to regulatory oversight. If not responded to in a timely manner, it may have an impact on reputational risk. We can help you from start to finish.
Privacy Impact Assessment Advisory
In an era of documenting and collecting more personal information than ever before, it is essential that federal government departments are aware of how to correctly collect, use, disclose, and delete personal information.
Managing and Responding to Complaints
You provided the response – unfortunately, the applicant is dissatisfied and now you’re subject to a complaint. This was not part of the plan. Fortunately, we have skilled advisors that can help manage complaints and resolve them (preferably in a favourable outcome).
We work collaboratively with investigators at regulatory bodies and effectively respond to ongoing queries to advance and to conclude all types of investigations.
Conducting Audits and Evaluations
We have a team of specialists who can conduct an audit and evaluation of all privacy practices regarding the collection, use, disclosure, and disposal of personal information.
The team can also review access-to-information procedures to assist record custodians with identification and retrieval of documents.
Process and Procedure Development
Having reviewed dozens of organizational guidelines, and operating procedures, we know a thing or two about what a successful guidelines looks like. We can review existing process documents and draft new ones (if required) that enhance staff awareness to comply with data protection laws – they are easy to understand and make compliance a breeze.
Training and Awareness
We can design training and awareness presentations and documents that aid in enhancing organizational obligations to comply with federal data protection laws. In other words, if your staff need to know a thing or two about data protection and privacy, we can help with that.
We strive to strike the balance of respecting the rights of citizens while protecting the interests of organizations.
We understand that managing a compliance program around data protection laws can be overwhelming and worrisome – the good news is that our team of specialists take pride in our work and embrace the challenge to achieve positive results. Given our credible experience, we’ve practically seen it all and look forward to assisting organizations manage their compliance program.
TBD : (Delete, but plug in elsewhere) Fortunately, we have skilled specialists that can take on the work and assist you managing your compliance program.
TK ONE NORTHLAND 